At Petalpieces, managed by Grover Infomatic Private Limited, safeguarding your privacy is our utmost priority. We handle your personal data responsibly, ensuring transparency and accountability at every step. The information you provide is used solely to guarantee a secure and seamless shopping experience. In this policy, “we,” “our,” and “us” refer to Grover Infomatic Private Limited, while “you,” “your,” “user,” or “users” refer to individuals browsing or shopping on Petalpieces. By using our platform, you consent to the practices outlined below. If you disagree with any part of this policy, please refrain from using our services.
Information We Collect
To enhance your experience on our platform, we may gather the following data:
Personal Information:
- Full name, phone number, and email address
- Billing and shipping addresses
- Payment information required for order processing
Browsing & Activity Data:
- Purchase history and product preferences
- Interaction behavior, including navigation, listings, and category engagement
Technical & Device Data:
- IP address, device type, and browser information
- Location data (only with your permission)
- Website usage analytics for performance and security improvements
Cookies & Tracking Tools:
- Tools that personalize and enhance your browsing experience
- Tracking technologies to deliver relevant recommendations and content
Purpose of Data Collection
We use your data for the following purposes:
- Order Fulfillment & Support: Efficient processing of purchases and responding to queries
- Customized Experience: Suggesting relevant products and improving website navigation
- Marketing & Communication: Sharing promotional or informational content, only with your consent
- Security & Fraud Prevention: Detecting and preventing unauthorized or suspicious activity
- Legal & Regulatory Compliance: Meeting obligations under applicable laws
Sharing Your Information
We do not sell or trade personal data. Disclosure occurs only in specific cases:
- Trusted third-party partners, such as logistics, courier, and payment service providers
- Government or regulatory authorities for legal compliance, investigations, or fraud prevention
- Service vendors performing operational tasks under strict confidentiality agreements
Cookies and Tracking
We use cookies, web beacons, and similar technologies to:
- Improve your browsing and shopping experience
- Monitor website performance and user activity
- Provide product suggestions
You can manage or disable cookies anytime through your browser settings.
Data Protection & Storage
We implement advanced security measures including:
- SSL encryption for secure data transmission
- Secure servers to safely store user information
- Restricted internal access to sensitive data
Data Retention
- Personal data is typically retained for 8–12 months after your last interaction
- Retention may be extended to comply with legal, regulatory, or tax requirements
Your Rights
As a user, you can:
- Access and update your account information
- Request deletion of data where legally permitted
- Opt out of marketing communications
- Manage or disable cookies via browser settings
Protection of Minors
- Our platform is intended for users aged 18 and above
- We do not knowingly collect data from minors; any such information is promptly deleted
External Links
- Our website may include links to third-party payment gateways or external platforms
- We are not responsible for their privacy practices; please review their policies before use
Policy Updates
- This Privacy Policy may be updated periodically
- Changes will be posted on this page
- Continued use of the website after updates indicates acceptance of the revised policy
Consent
By using Petalpieces, you acknowledge and consent to the collection, use, and limited sharing of your information as described in this Privacy Policy.
Contact Information
For questions, clarifications, or privacy concerns, please contact us at: groverinfomaticprivatelimited@gmail.com.
